Okay, maybe love is a tad too strong!
But my credit card company contacted me today saying they would refund the £20 late payment charge imposed in April 2006.
You see, it is worth while writing to the banking world if you feel you have been treated badly.
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1 comment:
yes, pays to complain. We have equal billing for gas heat and were assessed a late charge. E-mailed and reminded them that for most of the year they have more of our money than we do of their gas. They relented.
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